At ARC//01, each item is made to order with care and intention. As a result, we do not accept returns or exchanges unless the item arrives damaged or defective.

Damaged or Wrong Items

If you received a damaged, misprinted, or incorrect item, please contact us within 7 days of delivery with clear photos and a description of the issue. We will arrange a free replacement or refund.

Email us at customerservice@arctype01.com with the following:

• Order number

• Photos of the item and packaging

• Description of the issue

No Returns for Buyer’s Remorse

Please double-check sizing, color, and product details before placing your order. We do not offer returns or refunds for:

• Wrong size ordered

• Change of mind

• Delivery delays caused by carrier

Customs and Import Fees

Buyers are responsible for any customs duties or import taxes that may apply.